What This Role Helps With
Real business problems this role solves for your team.
Your Closers Are Prospecting Instead of Closing
High-value salespeople spending time on cold outreach instead of closing deals. Appointment setters handle the prospecting so your closers can focus on revenue.
Inconsistent Pipeline Coverage
Leads go cold because no one has time to follow up. Dedicated setters ensure every lead gets touched at the right time with the right message.
High Cost of Local SDR Hires
Fully-loaded cost of a U.S.-based SDR can exceed $80K/year. Get the same output at 40-60% lower cost with bilingual talent from Colombia.
Scaling Sales Capacity Quickly
Need to ramp up outbound but cannot wait months to hire and train. Our setters can be operational in 2-3 weeks with your scripts and tools.
No Visibility Into Prospecting Activity
You do not know if calls are being made or leads are being worked. Our portal gives you full visibility into activity, metrics, and outcomes.
Turnover and Training Overhead
Constantly re-hiring and re-training is exhausting. We manage retention, training, and performance so you do not have to.
Typical Responsibilities
What your dedicated appointment setters handles day-to-day.
Cold Calling and Warm Outreach
Make outbound calls to lists, follow up on inbound leads, and work assigned territories.
Email and SMS Sequences
Execute multi-touch outreach cadences using your CRM and sales tools.
Calendar Booking
Schedule qualified meetings directly on your closers' calendars.
Lead Qualification
Ask discovery questions to ensure prospects meet your ICP before booking.
CRM Updates and Notes
Log all activity, outcomes, and notes in your CRM system.
Script Adherence
Follow approved scripts while adapting to conversation flow.
List Management
Work through assigned lists, prioritize hot leads, and flag bad data.
Objection Handling
Handle common objections and know when to escalate to a closer.
Reporting on Activity
Provide daily/weekly summaries of calls, connects, and appointments set.
Who This Is For
Businesses and teams that benefit most from this support.
B2B Sales Teams
Companies with closers who need a steady flow of qualified appointments
Home Services
HVAC, solar, roofing companies that need to book estimates and consultations
Insurance Agencies
Agencies scaling outbound to book policy reviews and new client meetings
SaaS Companies
Software companies building outbound pipeline for account executives
Financial Services
Advisors and planners who need appointments with qualified prospects
Real Estate
Teams that need to book listing appointments and buyer consultations
Logistics & Transport
Brokers and carriers booking calls with shippers and new customers
Agencies & Consultancies
Professional services firms booking discovery calls with potential clients
How ColCore.co Delivers This Support
We are not just placing a person. We provide structured support with operational visibility and accountability.
Operational Visibility
Real-time dashboards and reporting through our client portal at app.colcore.co
Documented Workflows
Clear SOPs, process documentation, and training materials for every role
Quality Oversight
Regular QA reviews, performance tracking, and continuous improvement
Managed Team Structure
Team leads and supervisors ensure accountability and coordination
Performance Reporting
Weekly and monthly reports on KPIs, metrics, and team output
Time Tracking
Transparent time logs and activity tracking for full accountability
Why ColCore.co
More organized delivery than typical freelance or low-structure outsourcing options.
Nearshore Advantage
Same time zones as U.S. teams with Colombian talent quality
Bilingual Professionals
Native Spanish speakers with excellent English communication
Fast Deployment
Teams operational within 2-3 weeks, not months
Full Visibility
See exactly what your team is working on at any time
Managed Operations
We handle HR, payroll, oversight - you focus on results
Scalable Structure
Start with one role, scale to entire departments
Frequently Asked Questions
Common questions about appointment setters support from ColCore.co.